Once your reservation is completed, you will receive a confirmation email from Alphatel with all the booking details. If you haven't received it, please check your spam folder or contact us at [email protected].
Once your reservation is completed, you will receive a confirmation email from Alphatel with all the booking details. If you haven't received it, please check your spam folder or contact us at [email protected].
Children up to 12 years of age can stay for free when using existing beds. For older children, additional charges may apply. Please let us know in advance if you're traveling with children so we can make your stay more comfortable.
Yes, we periodically offer exclusive discount codes for our newsletter subscribers. Sign up on our website to receive the latest promotions and special offers directly to your inbox.
You can reach us directly through the contact information provided in your booking confirmation email or by visiting the front desk at your property. For quick inquiries, you can also message us via WhatsApp.
Yes, late checkouts are available upon request, subject to availability. Please inform our team at least one day before your departure. Additional charges may apply for extended stays.
You can cancel your reservation up to 48 hours before your arrival date for a full refund. For cancellations made within 48 hours, a cancellation fee may apply. Please refer to your booking confirmation for the specific terms.
Some of our Alphatel properties offer wellness areas, including saunas and massage services. Please check with your specific property for available amenities.
Yes, breakfast is included with every stay. Breakfast is served daily in the dining area to start your day off right. Please check the specific timings with the property you're staying at.