Once your reservation is completed, you will receive a confirmation email from Alphatel with all the booking details. If you haven't received it, please check your spam folder or contact us at [email protected].

For Hostels: Children up to 14 years old are welcome to stay. However, younger children are not permitted. (This policy applies to hostels only.)

For the Holiday Home: There are no age restrictions. If you require small beds for younger children, please let us know in advance so we can prepare them for you. This will help make your stay as comfortable as possible.

Yes, we periodically offer exclusive discount codes and special deals for our long-term guests. Sign up for our newsletter on our website to stay updated on the latest promotions designed to make extended stays even more rewarding.

You can reach us directly through the contact information provided in your booking confirmation email [email protected] or by visiting the front desk at your property. For quick inquiries, you can also message us via WhatsApp. +971505045280

Yes, late checkouts are available upon request, subject to availability. Please inform our team at least 2 days before your departure. Additional charges may apply for extended stays.

Cancellation policies are subject to the type of reservation and the property. For more details, please check with our staff directly or message us online. The specific terms can also be found in your booking confirmation.

Yes, breakfast is included with some of our locations. served daily in the dining area to start your day off right. Please check the specific timings with the property you're staying at.